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DESIGN VALUE

     

Design Value

 

There are different levels of the design and designers acceptance at companies and they usually depend

on the design value judgment by the top management. Most of those evaluations are intuitive and they

range from ignoring design up to excessive glorification of the design team. The latest approach is

evidently good for designers, and company should benefit from that approach as well, unless

funds dedicated to the design department exceed significantly the effective value of the design team.

 

One of indications of the design value for the company and its understanding by management is design

description on the product development plan. There are manufacturers where one third of that plan

is dedicated to the design with well described sequence of the design process including all stages and

multiple design verifications. There are some companies with quite complex products where design is

addressed only by several percent of all activities on the product development plan having extensive

time dedicated to tooling and manufacturing with well indicated actions for the product's corrections and

improvements.

 

The type of approach to design affects the cost of the product development and the product quality.

It was said long time ago that if finding the correct solution for a product problem during the concept

development costs $10, then to eliminate that problem on the developed design would cost $100.

Elimination of that problem when tools are designed can cost $1000 and when tools are build then it

would be $10000. When production is running then elimination of that small problem may cost $100000.

 

I had been requested many times to improve products already prepared for mass production, where all

tools for all parts and assembly machines were built and when evaluation of the product indicated that

most of the components had some design errors that disturbed the product functions and reduced its

durability.

That type of task create tough challenges since all designed components have mating parts with already

developed features and most of changes on any of components affect the other components. That forms

tricky design constrains resulting in very few remained options for feasible solutions of improvements

and even small change on one of components usually causes reduction of performance and function

of other components.

 

Additional limits of the available time and budget reduce possibility of applying the correct changes to

the product and many improvement options are usually trimmed down to the less radical fixes.

 

 

At the beginning of the product development, when the product concept is being formed the options of the

design solutions for functions, components, materials or assembly are huge. With the subsequent design

decisions the optimal options for the remained design elements are less and less available because all

chosen assembly components and their features create constrains for the next design decisions.

Therefore each design choice should be analyzed for its effect on the next design options and that should

be used as a design strategy.

Design is similar to playing chess where success is proportional to the number of the next steps analyzed

for the potential results. That analysis of the decision effect on the next potential steps can be done using

simultaneously knowledge and imagination or through the recall of the patterns and lessons learned from

the previous similar experience.

 

The most important and the most effective decisions for the product quality creation are those made during

the concept and the detailed design development since those these two activities allow for multiple options

comparison and for flexibility of quick and inexpensive improvements of the designed product.

 

All organizations focus on costs reductions and design departments is not excepted from own expenses

justification. Cost of having design department and design cost of each product are usually reduced to the

minimum for a balance of maintaining department's productivity without risk of missing design deadlines.

 

But, there are other design related costs during the entire product creation process and very seldom those

costs are analyzed as design related. Tight link of those costs to the design is not visible for the finance

department since the other departments are paying them as own operating expenses.

There are many publications discussing design development effect on cost of the final product and on the

product quality. Some of authors emphasize that the product development determines 80% of the product

cost, and a concept phase alone determines 60% of the product cost as well.

 

Product Cost Drivers

 

Many organizations do not analyze designs with the final product costs reduction criteria and do not study

effects of the product creation on the final cost of the product and on its quality.

 

There are several ways to estimate value of all stages of the particular product creation from the first idea

up to the production launch. Evaluation with the correlation matrix is quite simple to use and can illustrate

impact of the subsequent steps of the product creation on the cost and quality of the final product.

That evaluation can be completed by intuitive ranking of the cause-effect impact of each step of the product

creation on the next stages of that product creation and on the product functional live until its disposal.

 

First, all significant stages and processes of the particular product creation and its functional life should be

listed for evaluation. Most of products would have the following phases;

1 - Marketing research
2 - Products needs & requirements description
3 - Product concept development
4 - Detailed design & engineering
5 - Tooling design and build
6 - Production machines and fixtures
7 - Components manufacturing
8 - Product assembly (attaching parts together)
9 - Packing, distribution and sale
10 - Product installation
11 - Product operational use and attractiveness
12 - Product service and updates
13 - Product discarding (recycling/reuse/disposal)

14 - Environment impact (from marketing to product disposal)

15 - Product price and company profit

 

Each dependence and impact on subsequent stages can be estimated with question:

- How strong is the influence of the particular stage and process of the product development on feasibility

and quality of the next subsequent stages or processes,

- or, how tight is the particular stage or process linked with the subsequent stages or processes.

 

Ranking of each relation can be described by using any preferred quantitative scale with the lowest mark

for no-relation up to the highest for the maximum dependence, and scale must be constant for the entire

table; i.e. scale from 0 to 10 or from 0% to 100%. Summary of all individual rankings for each particular

stage or process represents its entire "Effect on the product feasibility and quality" that is related to the

importance of the particular stage or process for all subsequent stages or processes of the product

development or life.

The next step is to describe cost of each stage of the product development and costs for maintaining the

products functions. Those costs can be estimated with actual monetary values or just illustrated with the

comparative ranking scale.

 

Effect of the particular development stage divided by the related cost results in ratio that represents the

values of the particular stage of the product development, where value has standard meaning of qualities

vs. cost of achieving those qualities.

For example, the plastic mechanical toy to be assembled at home from prepared modules by customer

would have values estimation similar to the presented matrix:

 

 

The above comparison of values shows where are the most effective areas for the product cost controls

and for quality with market attractiveness improvements. It can be expected that investing into the most

valuable stages of the product development should result in proportional improvement of the product

quality from that stage. This ranking illustrates only the subsequent values of the product development

and maintaining its later life. This model does not illustrate quality effects from the management.

 

 

Design Cost

 

Product design cost is related to the entire work required for the product design development, and size of

the required design team depends on timing constraints.

 

Product design cost can be described on several different ways. Some organizations just guess and may

exaggerate, some allocate to design a fix percentage of the awarded business value and others estimate

cost of design and form the design team based on comparison to previous design projects. Very few

companies have detailed guidelines for the design projects timing and cost calculation. That information

can come mostly recording of timing details during multiple product designs.

 

If the design team is experienced and its skills with effectiveness are known then it is possible to predict

the design time and cost with about 10% tolerance range. That requires to have a track of the design time

for different previous products and their components at all stages of the design process including: concept,

general design, components and details development, engineering analysis, reviews, drawings, etc.

 

The design timing and cost guideline allows for quite precise design plan with all needed activities. Detail

design plan is very valuable for the design management since it allocates necessary time and enables very

effective design control for achieving high quality of the product design

 

 

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